RingAI's AI Communication Tools
RingAI's tools empower contact centers with real-time transcription, sentiment analysis, and automated insights, streamlining customer interactions like never before. With customizable modules, businesses can harness AI to enhance productivity, improve decision-making, and deliver exceptional customer experiences.
Post-Call Transcription and Insights
- Automatically generate detailed transcriptions of completed calls.
- Access key insights such as sentiment analysis, topic detection, and summaries through detailed reports.
- Save time by analyzing call outcomes without replaying entire interactions.
RingAI Insights
- Sentiment Analysis: Understand customer emotions with AI-driven sentiment detection during and after interactions.
- Topic Detection: Identify recurring topics or keywords to enhance understanding of customer concerns and improve service strategies.
- Interaction Summaries: Generate concise, AI-powered summaries of calls to provide key takeaways at a glance.
Customizable AI Prompts
- Create tailored prompts for Sentiment Analysis, Topic Detection, and Interaction Summaries to align with your business needs.
- Optimize generative AI potential with effective prompts for customized analysis.
Quickly Send Tailored SMS
Compose personalized, context-driven SMS messages quickly to enhance communication and boost efficiency.
Instant Recaps for Key Conversations
- Generate detailed reports that include RingAI’s AI-driven insights, helping managers track trends and improve decision-making.
- Export data for external analytics to create tailored visualizations or integrate with other platforms.
Dynamic Highlights for Easy Sharing
- Real-Time Voice Transcription: Live transcription of calls displayed directly to agents for improved accuracy and efficiency during conversations.
- Voicemail Transcription: Automatically convert voicemail messages into text for easier review and faster follow-up.
Small/Medium Businesses
Voice Only Call Center
$
79
99
per agent -
Voice
-
Call Masking
-
Unlimited domestic calling
-
Custom IVRs
-
Quality Assurance tools
-
Advanced Call Monitoring and Handling
-
24/7 Support
-
Workforce Management
Enterprise
Voice, SMS, E-mail Call Center
$
99
99
per agent -
Voice
-
SMS
-
Email
-
Implementation team
-
Call Masking
-
Unlimited domestic calling
-
Custom IVRs
-
Quality Assurance tools
-
Advanced Call Monitoring and Handling
-
24/7 Support
-
Workforce Management
